*** Please note all our offices will be close for the Civic Holiday – Monday, August 5, 2024***
Community Interpreting Services (CIS) is Wavefront Centre’s own interpreter booking service for appointments in the community. We arrange for professional American Sign Language (ASL) Interpreters to facilitate communication between ASL users and people who can hear, providing complete and accurate information in either spoken English or American Sign Language.
Wavefront Centre’s CIS interpreters work in a variety of settings such as legal, business, mental health, educational, entertainment, government and public service settings. Whether it is a meeting, conference, job interview, or legal proceeding, Wavefront Centre is committed to promoting full understanding for non-hearing and hearing parties in critical and often stressful situations. All of our interpreters are qualified and registered with WAVLI (West Coast Association of Visual Language Interpreters). Interpreting Services are offered on a fee for service basis in most cases.
Note: clients requiring an ASL Interpreter to interact with the police should inform the police officer directly – they will contact us to request an interpreter.
Community Interpreting Services Booking Coordinator
Phone: 604-731-9413
TTY: 778-327-4375
Fax: 604-736-7786
Facetime: communityis@icloud.com
cis@wavefrontcentre.ca
CIS can provide an interpreter for all appointments throughout British Columbia, such as:
CIS also provides a free drop-in service that enables Deaf and Hard of Hearing individuals to access to automated telephone systems and individualized translation services for documents in written English.
Wavefront Centre has also partnered with the RCMP and the Vancouver Police Department to provide Police Interpreting Services for law enforcement situations.
If you require an interpreter for a community appointment, CIS services are generally provided on a fee-for-services basis as outlined below:
If you need to cancel an appointment, cancellations must be received by the CIS office 2 business days before the scheduled appointment to avoid being charged the full rate of the interpreting services requested. There are no fees for appointments cancelled with at least 48 hours notice.
CIS strives to meet your needs in community interpreting situations. In order to ensure that your interpreter request is met, we ask that you give us as much notice as possible prior to the date that you require an interpreter. By doing so, you increase the success of obtaining an interpreter at your requested date and time.
For more information or to book an interpreter, contact us today!
Community Interpreting Services Booking Coordinator
Phone: 604-731-9413
TTY: 778-327-4375
Fax: 604-736-7786
Facetime: communityis@icloud.com
cis@wavefrontcentre.ca
Wavefront Centre for Communication Accessibility is committed to create a barrier-free environment for our staff, clients and visitors. We acknowledge that our work takes place on the unceded homelands of the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations.
Wavefront Centre for Communication Accessibility is the operating name for Western Institute for the Deaf and Hard of Hearing, a registered charitable organization. Charitable Registration Number #108200098RR0001
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