Position Summary: The Volunteer Digitalization Trainer assists the Project Coordinator with teaching and guiding seniors aged 55+, who are Deaf, Hard of Hearing or DeafBlind, with their iPad needs. Trainers work with the Project Coordinator to develop new lessons and activities for seniors, engaging and empowering them in their technology skills.

This is an unpaid volunteer position. If you attend at least 4 hours a week for the duration of the program, we will provide a Certificate of Participation and references.

Essential Duties and Responsibilities:

Teaching and Leadership: 

• Explain basic and advanced iPad concepts to seniors at workshops assigned by the Project Coordinator
• Assist seniors in groups or one-on-one appointments with their technological questions
• Lead the workshops by presenting new lessons to seniors from time to time

Program Administration:

• Check attendance with seniors and follow up with them as necessary
• Participate in weekly trainer orientation and follow-up meetings
• Assist the Project Coordinator in creating lesson plans and activities
• Give feedback to the Project Coordinator for necessary project changes
• Assist with paperwork for the program
• Support the Project Coordinator and perform other related duties as required

Email resume to: careers@wavefrontcentre.ca
Please email your cover letter and resume as a PDF, along with a list of references and include the job title in the subject field. Please note, only short-listed candidates will be contacted for this role.

Position Summary: The Audiologist provides professional audiology services to Deaf and Hard of Hearing individuals to assist them on their journey to communicate more effectively.

Essential Duties and Responsibilities:

• Treat clients following bylaws and legislations established by the College of Speech and Hearing Health Professionals of BC (CSHBC)
• Assessment of hearing, which includes identification, evaluation, diagnosis and counselling
• Intervention for hearing, which includes promotion, prevention, counselling, treatment, consultation, management, (re)habilitation and education
• Measurement of patient or client outcomes for these services
• Consultation with and referral of clients to other professionals and agencies in order to provide holistic patient-centred care
• Assessment, selection, prescribing/recommending, dispensing, validation, verification, servicing and development of hearing aids and other appropriate hearing assistive and (re)habilitative strategies for individuals with hearing loss, auditory processing, tinnitus and/or related disorders. This could include cochlear implants, other implantable hearing devices, assistive technology such as FM systems, speech reading classes, and tinnitus re-training as well as measurement of patient or client outcomes for these technologies and strategies
• Providing aural (re)habilitation to improve listening and communication skills
• Cerumen management
• Explain the impacts of hearing loss on everyday life and provide direct counselling on the educational, psychological, and social implications of hearing loss to clients, their family, and other individuals on request
• Knowledge of database and tracking systems (e.g. Blueprint)
• Proficient computer skills; organized with excellent attention to detail
• Knowledge of cochlear implants and other implantable devices
• Able to communicate effectively using empathy and understanding with a range of people including: Deaf and Hard of Hearing, financially, socially, or educationally at risk, or those with multiple disabilities
• Strong written and interpersonal communication skills
• Able to work as part of a team and independently with minimum supervision
• Able to navigate rapidly changing demands, prioritize tasks and deal with interruptions
• Education or experience in psychology and the effects of a disability
• Collaborative approach working with others

Email resume to: careers@wavefrontcentre.ca
Please email your cover letter and resume as a PDF, along with a list of references and include the job title in the subject field.

Position Summary: The Manager, Engagement + Communications is responsible for overseeing, developing and executing the communications and marketing plan and strategies for Wavefront Centre. This includes planning and executing strategic marketing plans for major communications and advertising campaigns; regular review of the efficacy of our marketing and communication strategies; and providing guidance and support for all public matters pertaining to Wavefront Centre. The Manager works with the Director, Engagement + Strategic Initiatives and provides overall support to the team, other departments within the organization and various partners and stakeholders.

Work Performed

Strategic Leadership

• Working with the Director, identify, plan, implement and oversee initiatives in the development of marketing & communications plans
• Foster and maintain a safe and respectful work environment for staff supporting a culture of excellence
• Collaborate with other managers on inter-departmental work, projects, programs and communications, as required

Department Leadership

• Provide guidance and oversight to staff/contractors on projects, as required
• Build and manage project schedule for department; providing strategic and tactical advice, guidance and coaching
• Ensure strong collaboration on all organization events and activities • Attend department meetings

Strategies and Implementation

• Developing and executing multi-platform communications strategies and plan in line with corporate and brand guidelines while reflecting organizational priorities
• Defining key performance indicators for each marketing communications channel
• Leading the planning and implementation of PR and initiatives related to the organization
• Learn and adopt new marketing and communications strategies/tactics

Content Development

• Translate complex ideas into clear and attractive content Creating, and managing all print and digital marketing materials and collateral in line with brand guidelines
• Supporting the development and distribution of internal communications as required

Project Management

• Planning and implementing marketing and communications activities through channels including website, social media, SEO/SEM, advertising, etc.
• Working with vendors and agencies, to create advertising and marketing activities and develop supporting assets
• Implementing and monitoring collaborative projects with partners to make sure the all parties’ priorities are met based on agreements
• Tracking effectiveness of various marketing campaigns and activities regularly and course correcting as required
• Other related duties as assigned

Education & Outreach

• Participate in community education (e.g. events, presentations, workshops, health fairs, media interviews, etc.), as required
• Maintain healthy relationships with important partners and stakeholders through collaborations on marketing activities and marketing materials development as needed Financial Stewardship
• Oversee project budgets
• Identify problem areas in financials and take action to resolve issues, as required
• Support leadership team with sourcing of funding/business opportunities

Email resume to: careers@wavefrontcentre.ca
Please email your cover letter and resume as a PDF, along with a list of references and include the job title in the subject field. Please note, only short-listed candidates will be contacted for this role.

Position Summary: The Client Services Coordinator (CSC) works as part of a team to serve audiology visitors by greeting, welcoming and directing them appropriately. The CSC notifies Wavefront Centre staff of visitor arrival, responds to enquiries about audiology services, schedules appointments, and processes financial transactions.

Essential Duties and Responsibilities:

• Greets clients; answers phones, schedules appointments, processes financial transactions
• Prepares and mails out clinical reports, files, faxes, database management, third party billings
• Handles shipping, receiving, and management of hearing aid and supply inventory
• Providing relief reception services to the front desk and satellite offices, if available
• Troubleshoots and performs minor repairs on faulty hearing aids
• Assists in the maintenance of clinical infection control procedures
• Collaborative approach working with others

Email resume to: careers@wavefrontcentre.ca
Please email your cover letter and resume as a PDF, along with a list of references and include the job title in the subject field. Please note, only short-listed candidates will be contacted for this role.

Position Summary: The Audiologist provides professional audiology services to Deaf and Hard of Hearing individuals to assist them on their journey to communicate more effectively.

Duties and Responsibilities:

• Treat clients following bylaws and legislations established by the College of Speech and Hearing Health Professionals of BC (CSHBC)
• Assessment of hearing, which includes identification, evaluation, diagnosis and counselling
• Intervention for hearing, which includes promotion, prevention, counselling, treatment, consultation, management, (re)habilitation and education
• Measurement of patient or client outcomes for these services
• Consultation with and referral of clients to other professionals and agencies in order to provide holistic patient-centred care
• Assessment, selection, prescribing/recommending, dispensing, validation, verification, servicing and development of hearing aids and other appropriate hearing assistive and (re)habilitative strategies for individuals with hearing loss, auditory processing, tinnitus and/or related disorders. This could include cochlear implants, other implantable hearing devices, assistive technology such as FM systems, speech reading classes, and tinnitus re-training as well as measurement of patient or client outcomes for these technologies and strategies
• Providing aural (re)habilitation to improve listening and communication skills
• Cerumen management
• Explain the impacts of hearing loss on everyday life and provide direct counselling on the educational, psychological, and social implications of hearing loss to clients, their family, and other individuals on request
• Knowledge of database and tracking systems (e.g. Blueprint)
• Proficient computer skills; organized with excellent attention to detail
• Knowledge of cochlear implants and other implantable devices
• Able to communicate effectively using empathy and understanding with a range of people including: Deaf and Hard of Hearing, financially, socially, or educationally at risk, or those with multiple disabilities
• Strong written and interpersonal communication skills
• Able to work as part of a team and independently with minimum supervision
• Able to navigate rapidly changing demands, prioritize tasks and deal with interruptions
• Education or experience in psychology and the effects of a disability
• Collaborative approach working with others

Email resume to: careers@wavefrontcentre.ca
Please email your cover letter and resume as a PDF, along with a list of references and include the job title in the subject field.

Position Summary: The DeafBlind Intervenor for the Therapeutic Activation Program for Older Adults and Seniors (TAPS) will mediate between DeafBlind older adults and their environment. The intervenor will work closely with the TAPS Program Coordinator, community members and organizations to provide intervenor services including sighted guide and facilitating communication using the preferred methods of the individual who is DeafBlind.

Essential Duties and Responsibilities:

• Foster independence through a holistic and person-centred approach of “do with, not for”
• Work collaboratively with the DeafBlind individual to determine the degree and manner of support they want
• Support the acquisition of new concepts and skills
• Empower each person to actively participate in their community and connect with others, leading to a better sense of social connectedness
• Provide clear auditory and visual information in the preferred communication method of the DeafBlind individual
• Provide sighted guide and environmental information
• Provide non-judgmental information to encourage the DeafBlind individual to make decisions
• Documentation, feedback, statistics and reporting

Email resume to: careers@wavefrontcentre.ca
Please email your cover letter and resume as a PDF, along with a list of references and include the job title in the subject field. Please note, only short-listed candidates will be contacted for this role.

Position Summary: The Senior Accountant will be responsible for full cycle accounting including Accounts Receivable, Accounts Payable, month end, and sales tax submissions. They will focus on utilization of technology to automate processes and workflows.

Email resume to: careers@wavefrontcentre.ca
Please email your cover letter and resume as a PDF, along with a list of references and include the job title in the subject field. Please note, only short-listed candidates will be contacted for this role.