Access Controls

Text Size

Colour Contrast

Open Access ControlsClose Access Controls

COVID-19 update: Masks are required inside all Wavefront Centre locations. People who cannot put on or remove a mask on their own are exempt. Learn more.

Wavefront Centre for Communication Accessibility

Menu

RSVP for an upcoming event!

Events & Webinars

Virtual Employment Workshop

There will be five sessions covered throughout the week by our Employment Placement Specialists, including disability management and disclosure in the workplace, networking and self-marketing, workplace expectations, interview skills and Zoom etiquette, and resume and cover letter writing. You don’t want to miss this!

  • When: September 27 to October 7, 2021
  • Where: Virtual via Zoom. Computers/laptops recommended for the best viewing experience.
  • Accessibility: ASL interpreting for ASL Group. CART/closed captioning for Hard of Hearing Group.

Contact: If you have any questions regarding these sessions, please contact Rytch Newmiller, Joy Borgonia, or Janno Lim, or give us a call at 604.736.7391 (voice); 587.818.6701 (VRS); 604-736-2527 (TTY).

Learn more and RSVP from the links below:

September 27, 2021 – Disability Management & Disclosure in the Workplace

Learn how to manage your disability (hearing loss/deafness) in the workplace.  You will learn how to inform and educate your employers (on the job or during the interview) about how to work with your hearing loss/deafness.

  • 9:30 am – 12:00 pm (ASL Group) : RSVP HERE
  • 1:30 – 4:00 pm (Hard of Hearing Group) : RSVP HERE

September 29, 2021 – Networking and Self-Marketing

Discuss the importance of networking and how to do it. Learn about adopting the right mindset and using different methods to “sell” yourself to employers post pandemic.

  • 9:30 am – 12:00 pm (ASL Group): RSVP HERE
  • 1:30 – 4:00 pm (Hard of Hearing Group): RSVP HERE

October 1, 2021 – Workplace Expectation

Beginning a new job is an adventure like other new experiences. Learn how to be successful on your new job.

  • 9:30 am – 12:00 pm (ASL Group): RSVP HERE
  • 1:30 – 4:00 pm (Hard of Hearing Group): RSVP HERE

October 4, 2021 – Interview Skills & Zoom Etiquette

Learn how to interact with the interviewer and to articulate your thoughts.  How to ace a job interview.  Zoom Etiquette Rules you need to know before virtual interviews.

  • 9:30 am – 12:00 pm (ASL Group): RSVP HERE
  • 1:30 – 4:00 pm (Hard of Hearing Group): RSVP HERE

October 7, 2021 – Resume & Cover Letter Writing

Learn the effective techniques and styles of resume writing and provide knowledge and skills how to prepare effective cover letters.

  • 9:30 am – 12:00 pm (ASL Group): RSVP HERE
  • 1:30 – 4:00 pm (Hard of Hearing Group): RSVP HERE

On a yellow background, a thin graffiti shaped sea wave in dark green and white displayed on the left edge. A white block beside the wave graphic where a short curve graphic in dark green is on the top. Beneath in dark green it says “Socializing | Games | Ale Trail | Dragon Boating and more!” followed by the logo of Wavefront Centre. To the right of the white block, on a yellow background where it says “We can’t wait to see you in person!” followed by “Community Gathering 2021” in dark green. Underneath in white is a location pin graphic icon on the left, on the right in dark green it says “Rocky Point Park” and “2800 Murray Street, Port Moody, BC V3H 1X2”. Beneath is a calendar graphic icon in white on the left and “11:00 am - 2:30 pm | Sept 25, 2021” in dark green inside a round shaped oval in white on the right. Beneath in dark green it says “Bring your lunch and lawn chairs. All ages are welcome”. To the most right side of the image are graffiti sea waves in dark green and white.

Wavefront Centre Community Gathering 2021

You’re invited to join us for an IN-PERSON* event at Rocky Point Park. There are many things that Rocky Point Park offers and it has an accessible pathway, SkyTrain access and parking. There is plenty to do for all ages!

This is a free event and we will have games for all ages. Please RSVP by September 9, 2021, to confirm your attendance.

  • When: September 25, 2021 | 11:00 am – 2:30 pm PST
  • Where: Rocky Point Park | 2800 Murray Street, Port Moody, BC V3H 1X2
  • Accessibility: American Sign Language interpretation will be available throughout the event.

If you are adventurous, we have arranged an introduction to Dragon Boating for $20 per person. Costs include the use of a life jacket and paddle, dry land lesson and practice on the water with a Dragon Boat Coach. Ages from 18 and up and all abilities are welcome. American Sign Language interpretation will be available. Space is limited and registration is required.

Please bring your own lunch, lawn chairs and join us for a fun day of socializing and games.

We can’t wait to see you in person!

*Your health and safety is our priority. Information is subject to change to meet the COVID-19 health restrictions in place at the time of the event.

RSVP HERE

Past Events

City of Vancouver Accessibility Strategy Focus Group*

Are you interested in letting the City of Vancouver know what would help you to participate and feel included in your community? Wavefront Centre is hosting a virtual focus groups with the City of Vancouver on July 20th. Residents of Vancouver who are Deaf or hard of hearing are invited to join this conversation that will help inform the creation of the City’s Accessibility Strategy. Limited spots available. Honorariums will be provided to all participants.

Accessibility means being able to reach, understand, contribute to and use the places, information and services in our City. We want to hear the diverse voices and experiences of persons living with a disability, their families, their caregivers and those who provide services. This strategy will help to create a liveable, equitable and inclusive City for all.

Where: Virtual via Zoom. Sessions will be recorded. 

American Sign Language Interpretation and CART will be provided.

Participants must meet the following criteria to participate:

  • Deaf, DeafBlind or hard of hearing person, and
  • Residents of Vancouver

Facilitators:

  • Marco Chiaramonte, Acting Head of Counselling, Wavefront Centre for Communication Accessibility
  • Rytch Newmiller, Employment Placement Specialist, Wavefront Centre for Communication Accessibility

July 20, 2021 | 1:00 PM – 3:00 PM PST

*Please note that registration for this webinar is closed now with the numbers exceeding the limit. Don’t worry if you missed it. This is Phase One of the Accessibility Strategy. Stay tuned for other opportunities to participate in the future! 


Better At Home Program and Essential Services For Seniors 

This webinar offers you an information session about Wavefront Centre’s Better at Home (BH). BH program identifies isolated Deaf and Hard of Hearing Seniors in the Lower Mainland and provides them with volunteer outreach services at home. BH volunteers can be Deaf, Hard of Hearing or hearing. They provide companionship, home visits, transportation assistance, facilitated shopping trips, and other outings so that isolated seniors can remain connected to their communities.

Where: Virtual via Zoom. Internet access and computer/laptops/tablets/iPads required to participate. 

Accessibility: ASL interpreting for ASL Group. Closed captioning for Hard of Hearing Group.

Presenters: 

  • Marco Chiaramonte, Acting Head of Counselling, Wavefront Centre for Communication Accessibility
  • Darshan Kaur, Seniors Client & Volunteer Outreach Liaison, Wavefront Centre for Communication Accessibility

June 16, 2021 | 7:00 PM – 8:30 PM PST 

RSVP HERE


Canada VRS Information Session for Deaf Seniors (ASL Group Only)

JUNE 17, 2021 | 10:00 AM – 11:30 AM PST | 1:00 PM – 2:30 PM EST

This webinar offers you an information session titled “New App” that will discuss various topics: How to download the app, how to register the VRS number, make a call demo and features. 

Where: Virtual via Zoom. Internet access and computer/laptops/tablets/iPads required to participate. 

Cost: Free

Accessibility: ASL interpreting for ASL Group.

Contact: If you have any questions regarding these sessions, please contact jo-anne@cav-acs.ca.

RSVP HERE


On a dark green background, the title says “Virtual Workshop”and “Employment Workshops” in white, followed by “6 Sessions by Employment Placement Specialists” in white underneath. Beneath is a yellow calendar graphic beside “May 31 - June 9”. Below is “Register At” and “www.wavefrontcentre.ca/webinar” inside a round shaped oval. Above the footer is a graphic of two men and three women sitting on chairs and discussing. The footer shows the Wavefront Centre logo.

Virtual Employment Workshop

There will be 6 sessions covered throughout the week by our Employment Placement Specialists, including disability management & disclosure in the workplace, networking, guide to creating professional LinkedIn profiles, interview skills and Zoom etiquette, resume and cover letter writing, and ageism. You don’t want to miss this!

Where: Virtual via Zoom. Internet access and computer/laptops/tablets/iPads required to participate. 

**Computers/laptops recommended and will provide best viewing experience.

Cost: Free

Accessibility: ASL interpreting for ASL Group. Closed captioning for Hard of Hearing Group.

Contact: If you have any questions regarding these sessions, please contact Rytch Newmiller at rytch.newmiller@wavefrontcentre.ca; Joy Borgonia, at joy.borgonia@wavefrontcentre.ca, or Janno Lim at janno.lim@wavefrontcentre.ca or give us a call at 604.736.7391 (voice); 587.818.6701 (VRS); 604-736-2527 (TTY).

Watch this in ASL

Learn more and RSVP from the links below:

May 31st, 2021 – Disability Management & Disclosure in the Workplace

Learn how to manage your disability (hearing loss/deafness) in the workplace.  You will learn how to inform and educate your employers (on the job or during the interview) about how to work with your hearing loss/deafness.

  • 9:30 am – 12:00 pm (ASL Group) 

Registration:  https://zoom.us/meeting/register/tJctduGurz8rHNXfuea4L01PieXcewz5sMEi 

  • 1:30 – 4:00 pm (Hard of Hearing Group) 

Registration: https://zoom.us/meeting/register/tJYscuqspjkuH9Eqb8Rhi4Zu1_kA4xDxmHJ5 

 

June 1st, 2021 – Networking and Self-Marketing

Discuss the importance of networking and how to do it. Learn about adopting the right mindset and using different methods to “sell” yourself to employers. 

  • 9:30 am – 12:00 pm (ASL Group)

Registration:  https://zoom.us/meeting/register/tJIkc-iorDovGdCRGIz5UGkxecGHSuNXkqrG 

  • 1:30 – 4:00 pm (Hard of Hearing Group)

Registration: https://zoom.us/meeting/register/tJElce-spzgjGt0CNmljqgaLwUdPZrMfeMk8 

 

June 3rd, 2021 – Guide to Creating a Professional LinkedIn Profile

Learn how to create a professional LinkedIn profile.

  • 9:30 am – 12:00 pm (ASL Group)

Registration:  https://zoom.us/meeting/register/tJIkce2srTMsGtaT2875Gu8HgIlQ-snR8BzE 

  • 1:30 – 4:00 pm (Hard of Hearing Group)

Registration: https://zoom.us/meeting/register/tJAldO6srDgoHtwphMRjXZwmZuzv8QOv_VcZ 

 

June4th, 2021 – Interview Skills & Zoom Etiquette

Learn how to interact with the interviewer and to articulate your thoughts.  How to ace a job interview.  Zoom Etiquette Rules you need to know before virtual interviews. 

  • 9:30 am – 12:00 pm (ASL Group)

Registration: https://zoom.us/meeting/register/tJwkdu-gqz8uHdY8EhbRIcPektNKLKO9v6Uh   

  • 1:30 – 4:00 pm (Hard of Hearing Group)

Registration: https://zoom.us/meeting/register/tJMqfuuvqDgvEtAi7sTcLzHW27RvTDiRDcan 

 

June 7th, 2021 – Resume & Cover Letter Writing

Learn the effective techniques and styles of resume writing and provide knowledge and skills on how to prepare effective cover letters. 

  • 9:30 am – 12:00 pm (ASL Group)

Registration:  https://zoom.us/meeting/register/tJMtdOusqDwjEtUz9uzBEnYlquGTg0fux3Ez 

  • 1:30 – 4:00 pm (Hard of Hearing Group)

Registration: https://zoom.us/meeting/register/tJUtceqrrDsvGdzU_5wZfcUtQ8iwSM4rxHZS

 

June 9th, 2021 – Ageism

Learn how to combat ageism in your job search and at your workplace.

  • 9:30 am – 12:00 pm (ASL Group)

Registration:  https://zoom.us/meeting/register/tJAtduCvqDwuH9drW8G6bcuoNZwML47NKPCv 

  • 1:30 – 4:00 pm (Hard of Hearing Group)

Registration: https://zoom.us/meeting/register/tJYvf–tqz0tGtQVGB5UdVequEq8VVjGf-mb 


Impacts of COVID-19 on Communication Accessibility for Adults with Hearing Loss

Earlier this year, the Canadian Hard of Hearing Association and Wavefront Centre for Communication Accessibility partnered together to conduct a survey to collect information on the impact the pandemic has had on the daily lives of people who experience hearing loss and deafness. We received close to 700 responses within the time period of when the survey was available.

The principal investigators, Dr. Brenda Poon and Dr. Lorienne Jenstad, will present the survey findings. They will discuss key findings related to communication accessibility in our day-to-day lives, such as demand for universal captioning, the impacts of masks, ways to promote clearer communication, and the accessibility of obtaining information from the government. Click here to RSVP for this exciting webinar

Accessibility: Captioning and American Sign Language

Presenters: Dr. Brenda Poon, Dr. Lorienne Jenstad

MAY 19, 2021 | 10:30 AM – 11:30 AM PST | 1:30 PM – 2:30 PM EST

RSVP HERE


Impact of COVID-19 on Seniors with Hearing Loss

Over the past 14 months, we have been living through a global pandemic; this pandemic has impacted populations differently, especially seniors and those who are most vulnerable, including people with disabilities. This webinar will discuss the impact of the pandemic on seniors and people living with hearing loss and how steps have been taken to reduce the impact on Deaf and Hard of Hearing communities during these times. Click here to RSVP for this exciting webinar!

Accessibility: Captioning and American Sign Language

Presenters: Isobel Mackenzie, Dr. Ruth Warick, Henry Lam, Christopher T. Sutton

MAY 6, 2021 | 11 AM – 12 PM PST 

RSVP HERE

Learn more about the speakers

ISOBEL MACKENZIE

Ms. Isobel Mackenzie – Isobel Mackenzie has over 20 years’ experience working with seniors in home care, licensed care, community services and volunteer services. Isobel led B.C.’s largest not-for-profit agency, serving over 6,000 seniors annually. In this work, Isobel led the implementation of a new model of dementia care that has become a national best practice, and led the first safety accreditation for homecare workers, among many other accomplishments. Isobel has been widely recognized for her work and was named B.C. CEO of the Year for the not-for-profit sector and nominated as a Provincial Health Care Hero.

Prior to her appointment as the Seniors Advocate, Isobel served on a number of national and provincial boards and commissions, including the BC Medical Services Commission, the Canadian Homecare Association, BC Care Providers, BC Care Aide and Community Health Worker Registry, and the Capital Regional District Housing Corporation. Isobel also served on the University of Victoria’s Board of Governors.

Isobel received both her undergraduate and graduate degrees from the University of Victoria and has a Certificate in Health Care Leadership from the University of Toronto.

DR. RUTH WARICK

Dr. Ruth Warick is a founding member of the Canadian Hard of Hearing Association, a former national president and a former President of the CHHA Vancouver Branch. She currently serves as President for the BC Chapter of CHHA. She is also president of the International Federation of Hard of Hearing Persons and First Vice-President of the International Disability Alliance, a network of international disability organizations and interfaces with the United Nations in Geneva, New York and around the world. Ruth is a past president of the Western Institute of the Deaf and Hard of Hearing and the BC Family Hearing Resource Society.

Ruth was born hard of hearing and received her first hearing aid at age 11 although her significant hearing loss warranted earlier intervention. She is passionate about accessibility, awareness, education, and inclusion for persons with hearing loss.

Ruth was employed for over 25 years at The University of British Columbia, working as an Advisor on accessibility for students, faculty and staff of all types of disabilities. She edited the IFHOH publication on Realities Facing Hard of Hearing Learners in Nepal and Uganda (2020) and wrote Voices Unheard: The Academic and Social Experiences of University Students who are Hard of Hearing (2003) for her doctoral dissertation.

Along with Marilyn Dahl, she was instrumental in developing the CHHA-BC On-Line Mentoring Program for hard of hearing persons, which has now become a national program. She was also the lead author for the CHHA BC’s Hearing Access Healthcare Project and has organized numerous educational sessions including about the World Health Organization’s first World Report on Hearing. She is a founding and steering committee member of the WHO World Hearing Forum.

HENRY LAM

Henry Lam is a Registered Audiologist who has worked at the Wavefront Centre for Communication Accessibility since 2004. He has been the Interim Department Head of Audiology for over 2.5 years. Over his career, he has worked for the two largest non-profit agencies in Canada that serve the Deaf and Hard-of-Hearing communities in Ontario and in B.C.

Henry believes in educating people on the effects of hearing loss and better communication strategies. He has run the Better Communication with Hearing Loss classes at the Wavefront Centre for Communication Accessibility for over 17 years. He also done constant community education to various groups across Metro Vancouver.

Henry has a Master’s of Science in Audiology from the School of Audiology and Speech Sciences at the University of British Columbia. Henry has committed to ongoing education to the university. He served as a clinical instructor starting in 2006. Then he received the title of Clinical Assistant Professor in 2019. His service to the university has included teaching courses and overseeing clinical externships. Henry was the recipient of the Noelle Lamb Award for Clinical Education in Audiology from School of Audiology and Speech Sciences in 2012.

CHRISTOPHER T. SUTTON

Christopher holds a Bachelor of Arts in Political Science from Gallaudet University, and a Master of Business Administration from the Ivey Business School at the University of Western Ontario, in addition to a number of professional certifications.

Christopher is a sought-after expert in issues related to accessibility, diversity and inclusion, and sits on several committees nationally and provincially.  As a member and founder of various consumer/industry working groups, Christopher has been successful in enhancing accessibility and inclusion for a broad range of audiences. In 2019, Christopher appeared before three parliamentary committees to advocate for the passage of Bill C-81: An Accessible Canada Act.

Christopher was born with a profound hearing loss and grew up using hearing aids; in 2008, to expand his communication options, he underwent surgery to obtain a cochlear implant. In his free time, Christopher volunteers with charities, mentors young adults, and assists smaller organizations with developing social enterprises.

Christopher was born in St. John’s, Newfoundland & Labrador and has lived in Washington, DC, Toronto and Ottawa, Ontario, before moving to Vancouver, BC in March 2020.

Accessible brand and website made with heart by Harc Creative