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Wavefront Centre for Communication Accessibility


About Wavefront Centre

Our Team

We’re proud of our Wavefront Centre team!

Wavefront Centre embraces and values a diverse and inclusive work environment. Our staff come from a variety of different backgrounds, experiences and cultures. We have staff that are celebrating their 29th year with us, while some have just cleared the 6 month mark. The average employed years at Wavefront Centre is 15 years. Many of our longtime staff have seen each other through life’s milestones: marriage, babies, graduation, mid-life crises, conscious uncouplings. Upon arriving at Wavefront Centre, you will be greeted and served by our diverse and friendly staff. Clients often compliment us on the family feel of our workplace culture.

Senior Leadership Team

Christopher T. Sutton

Chief Executive Officer

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What is the best vacation you’ve ever been on?


I love to travel, anywhere where there is a beach, good food, wonderful people, relaxing book to read and where I can turn off from technology.  A recent milestone birthday I spent it in India and celebrated at the Taj Mahal and Fort Agra, it was an experience of a lifetime.

Video about Christopher

Christopher T. Sutton, MBA, was appointed to the position of Chief Executive Officer at Wavefront Centre for Communication Accessibility on April 1, 2020. Christopher has over 20 years of cross-functional and progressive management and leadership experience, working with some of the largest organizations serving people with disabilities in the United States and Canada. Christopher’s career has spanned across the not-for-profit, public and start-up sectors where he has worked in various leadership capacities in business development, fundraising, government and stakeholder relations, marketing and communications, and sales.


Christopher holds a Bachelor of Arts in Political Science from Gallaudet University, and a Master of Business Administration from the Ivey Business School at the University of Western Ontario, in addition to a number of professional certifications.


Christopher is a sought-after expert in issues related to accessibility, diversity and inclusion, and sits on several committees nationally and provincially.  As a member and founder of various consumer/industry working groups, Christopher has been successful in enhancing accessibility and inclusion for a broad range of audiences. In 2019, Christopher appeared before three parliamentary committees to advocate for the passage of Bill C-81: An Accessible Canada Act.


Christopher was born with a profound hearing loss and grew up using hearing aids; in 2008, to expand his communication options, he underwent surgery to obtain a cochlear implant. In his free time, Christopher volunteers with charities, mentors young adults, and assists smaller organizations with developing social enterprises. Christopher enjoys travelling, visiting beach destinations, biking, cooking, and reading.


Christopher was born in St. John’s, Newfoundland & Labrador and has lived in Washington, DC, Toronto and Ottawa, Ontario, before moving to Vancouver, BC in March 2020.

Janice Comeau

Interim Chief Financial Officer

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Ruth Warick

Director, Programs + Services

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Dr. Ruth Warick, a leader in the voluntary sector and an experienced manager, joins Wavefront Centre for Communication Accessibility as Director of Programs & Services. Dr. Warick has experience with strategic planning, program development and management, client needs assessment, program evaluation, and research. She is dedicated to the inclusion and accessibility of persons with disabilities, particularly those who are Deaf, Deafblind, and Hard of Hearing.

Dr. Warick was employed by the University of British Columbia (UBC) for more than 25 years and as a Senior Accessibility Advisor, she had responsibility for facilitating reasonable accommodations for students, staff, and faculty with disabilities; in particular, she coordinated the provision of American sign language (ASL)interpreting and captioning services. Her work was based on a framework of recognizing the intersectionality of people’s lives, including gender, race, ethnicity, sexual orientation, and identity as Indigenous people.

She served as Co-chair of the Adult Special Education –Services, Articulation Committee for the post-secondary sector in BC from 2004 – 2007 and Chair of the Diversity Initiative Project of the Association of Higher Education and Disability (AHEAD) for her profession, from 2008 to 2011.

She has prior experience as Director, Staff Development/ Management Development for the Saskatchewan Public Service Commission; Director, Women’s Services Branch for Saskatchewan Advanced Education and Manpower, as Associate Professor and Coordinator of Professional Programs for the University of Regina’s Extension unit. Her first career was as a newspaper reporter.

Working as part of a team of university researchers, she was editor of the first evaluation report of the Medical Interpreting Services in 2000 and was author of the section on ASL interpreting and captioning.

Dr. Warick’s innovations include being a founder of a services agency for Deaf and hard of hearing persons in Saskatchewan, being a founding member of the Canadian Hard of Hearing Association, and establishing an award-winning Seniors’ Education Centre at the University of Regina. She established the first development projects on education, employment, and healthcare of hard of hearing people for the International Federation of Hard of Hearing People of which she is currently President.

She also serves the international cross-disability movement as the First Vice-President of the International Disability Alliance, which interfaces with the United Nations on implementing the United Nations Convention on the Rights of Persons with Disabilities. She has been involved in leadership positions in IDA since 2006.

Dr. Warick, who has a severe hearing loss, has a Doctor of Philosophy degree from the University of British Columbia. She was awarded a Graduate Scholarship from the Social Sciences Humanities Research Council of Canada, 1999/2000, for her thesis research on the post-secondary experiences of hard of hearing students. She received a Service excellence award from the Disability Resource Network of BC in 2009, and a UBC President’s Award of Excellence in Diversity in 2012. ​

Hugh McCormack, RAUD

Director, Clinical Operations + Business Development

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Hugh McCormack, RAUD obtained his master’s degree in Audiology from Queen Margaret University, Edinburgh, and his bachelor’s degree in Media Technology from the University of Limerick. Hugh also holds a Certificate in Business Studies from Cork Institute of Technology. Upon completion of his MSc, Hugh worked as a Clinical Audiologist with the NHS in Edinburgh before joining the Auditory Implant Centre in Belfast where he specialized in cochlear implants and bone conduction devices. In 2018 Hugh moved to Vancouver and joined Cochlear as the Clinical Territory Manager for Western Canada. In this role Hugh provided training and support to Audiologists and Surgeons as well as developed and implemented sales plans and strategies for the territory. Hugh was born in Ireland and has worked in Audiology in the UK, USA, and Canada. 

Tracey Block

Director, External Engagement + People

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Administration + Finance

Maxine Dominelli

Executive Coordinator

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What is the best vacation you’ve ever been on?


Camping – Green Lake, Beautiful B.C.

I LOVE to Camp, especially off the grid – the less modern technology, the better.

I grew up with a profound hearing loss – my daughter was 21 years old when I heard her voice for the first time with the aid of a Cochlear implant. Since then, I love to be in nature and listen to the sounds of water, birds chirping and raindrops falling. Time away from technology leaves me refreshed, rejuvenated and grateful for the gift of hearing. At Wavefront Centre, I’m fortunate to work with the Audiology Drop-in Program. I clean hearing aids, troubleshoot and do minor repairs. I love client work and find myself inspired each day by clients’ stories of living with hearing loss.

Daniel Chan

Senior Accountant

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Sharon Miller

Accounting Clerk

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What is the best vacation you’ve ever been on?


A trip to Cancun so many years ago.

At the age of two and a half years old, I was diagnosed with a severe sensorineural hearing loss in both ears and have been wearing hearing aids ever since. When I say I understand, I really mean I understand. I have faced similar struggles on a daily basis and find inspiration by serving others. I have had the good fortune to work with the audiology, communications and counselling departments over my long tenure at Wavefront Centre. Each client shares their struggles and gains knowledge to overcome challenges with communicating with colleagues, family, and friends. I love learning about new technologies and services that are available to pave a gentler road in the world of accessibility and connectivity.

Elena Grigorieva

Accounting Clerk

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What is the best vacation you’ve ever been on?


I’d have to say mine was 2 years ago when I went to Barcelona, Spain. I was there for about two weeks and it was by far the most amazing trip of my life!

I am an organized, responsible  and hard working person person who really enjoys travelling to places with different cultures, because it forces you to think about your own.

External Engagement + Strategic Initiatives

Gordana Mosher

Manager, Engagement + Communications

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Hearing Clinics

Susan Flynn, M.Sc., RAUD, RHIP

Manager, Clinical Operations + Training

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What is the most inspiring part of your job?


I’ve been working in customer service since I was 16 years old so I’m very passionate about providing outstanding service to our clients. I love troubleshooting technology and nothing gives me more satisfaction than solving problems and seeing a happy client walk out the door.

Susan graduated with a Masters of Science in Audiology from the University of British Columbia in 2012. After graduating, Susan worked in a private practice hearing clinic in North Vancouver. In 2016, Susan joined the hearing aid manufacturer GN ReSound as their Field Training Audiologist where she gained extensive knowledge in hearing aid technology, troubleshooting and training. Susan resides in Vancouver with her husband. When she’s not at work you can find her swimming at Jericho Beach or cycling around Stanley Park.


Ruth Blackburn

Manager, Client Services + Operations

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What is your favourite thing about working at Wavefront Centre?


Being able to hear about all the amazing ways the staff here are able to help someone.

I have worked at the Wavefront Centre for over 15 years. Before I was a staff member, Wavefront touched my life in many ways – as a Child of Deaf Parents (CODA), I saw the many ways Wavefront helped my parents, and helped me to be able to enjoy my time as a kid. I have a varied background in administration, design and facility management and am grateful to be able to give back to a community I care so deeply for.

Hanna Smith, M.Sc., Aud(C), RAUD, RHIP

Clinician | Mount Pleasant

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What is your favourite food?


Impossible question! I love food and am notoriously NOT a picky eater, which I credit to my time living in a dorm room.

I grew up in Edmonton, Alberta but am proud to call myself a Vancouverite since moving to this beautiful city in 2010. The best part of my job as an audiologist is when clients and their families tell me how much better they can communicate after coming to Wavefront. I enjoy getting to know people from all walks of life and hearing their stories – I look forward to meeting you too!

Goska Macior-Headrick, M.Sc., Aud(C), RAUD, RHIP

Clinician | Kitsilano

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What is the best vacation you’ve ever been on?


Camping in Iceland

I graduated from the program of Audiology and Speech Sciences at the University of British Columbia in 2011. I worked at BC children’s hospital and Miracle Ear Canada for 7 years prior to joining the Wavefront Centre in 2018.


I am certified in Tinnitus Retraining Therapy and have been providing treatment for tinnitus and decreased sound tolerance.


As a Clinical Instructor with UBC School of Audiology and Speech Sciences, I provide training to audiology students.


Outside of work, I enjoy reading on diverse subjects, birding, and doing outdoor sports.

Randi Fraser, M.Cl.Sc., RAUD, RHIP

Clinician | Mount Pleasant

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What is your favourite thing about working at Wavefront Centre?


Working with such an amazing and collaborative team!

I grew up on the east coast in Nova Scotia and graduated from the audiology program at the University of Western Ontario in 2020. After graduation I made my way to the west coast. I am thrilled to be a part of Wavefront and to help people reach their communication goals. When I am not working, you can find me on the ski slopes or exploring new hikes that Vancouver has to offer!

Nina Perisic, M.Sc., Aud(C), RAUD, RHIP

Clinician | Mount Pleasant

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What is your favourite thing about working at Wavefront Centre?


Having the chance to work with such great people! All of the staff at Wavefront inspire me everyday to be the best clinician I can be.

I was born in Croatia and moved with my parents to Canada when I was five years old. Growing up, I would spend most of the year on Vancouver Island, going to school and enjoying all the beauty of the West Coast, and in the summer, I would go back to Croatia to spend time on the Adriatic coast and enjoy quality time with my extended family. I was truly lucky to have the best of both worlds. Clinically, I believe in a patient-centered and collaborative hearing healthcare model and I enjoy helping my patients achieve all their hearing health goals.

Ellie Fedec, M.Sc., RAUD,RHIP

Clinician | Quebec Street

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What is your favourite thing about working at Wavefront Centre?


Getting the opportunity to work with other clinicians! I get to learn from my colleagues which helps me grow as a clinician.

I grew up in Saskatchewan and made my way to B.C. in 2016. I graduated from the UBC audiology program in 2022. One of my goals as an audiologist is to help others maintain their social relationships through communication. I am lucky to be starting my career at Wavefront Centre and work with an amazing team. Outside of work, I spend my time at the beach or trying new hikes.

Nick Grundmann, M.Sc., RAUD,RHIP

Clinician | Mount Pleasant

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What is your favourite thing about working at Wavefront Centre?


Having the chance to work with such a great team of talented people!

I grew up in Victoria, BC but moved to Vancouver shortly after obtaining undergraduate degree from the University of Victoria. After working for a few years I decided to go back to school and pursue a career in audiology. I joined The Wavefront Centre after graduating from the UBC School of Audiology and Speech Sciences program in 2022. Outside of work I enjoy spending time with family and friends doing anything active!

Sarah Helmel M.Cl.Sc., AuD, RAUD, RHIP

Clinician | Mount Pleasant

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Short Bio: I grew up in Vancouver and went to the University of British Columbia (UBC) where I completed a Bachelors of Science degree.  Soon after I completed my masters degree in Audiology at Western University in London, Ontario and then my doctorate degree in audiology at Salus University.

Prior to coming to Wavefront,  I worked many years in public health pediatric audiology and at the Vancouver Hearing Centre, a private practice hearing clinic, serving both adult and pediatric populations.

As a clinical instructor with UBC School of Audiology and Speech Sciences, I provide training to audiology students.

I have interests in pediatric audiology, tinnitus management, and  hearing devices/technologies.

Outside of work,  I can be found with my family outdoors as much as possible skiing in the winter and hiking and biking in the summer.

Question:  What is the most inspiring part of your job?

Answer:  The most inspiring part of my job is working collaboratively with a great team of audiologists on a daily basis.  I enjoy helping to improve the quality of life for patients with hearing and communication difficulties.   Finding the right solutions to manage a persons hearing health care issues and help with their communication and hearing problems can truly make a difference in their lives. There are so many great management options and technologies available to those with hearing loss at this time for ALL age groups.

Siana Lai, M.Sc., Aud, RAUD, RHIP

Clinician | Fairview

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What is your favourite thing about working at Wavefront Centre?


My favourite thing about working for Wavefront is the patient centered model that is championed by all the clinicians and the collaborative working space that everyone fosters!

I am a West Coast girl at heart being born and raised in Vancouver; and after a short stint on the East Coast at The University of Western Ontario where I graduated with my masters in audiology I returned home to start my career as an audiologist. I am so excited to be working at Wavefront to help my clients achieve their communication goals. When I am not in clinic you can find me hiking in the summer and skiing in the winter!


David Brooks, RHIP

Clinician | Tri-Cities

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What is your favourite thing about working at Wavefront Centre?


I enjoy the diversity of clients and the additional challenges and learning that come from that client enhanced client interaction.

David studied Advanced Sound/Video engineering from 1989 to 1992. Spending many years applying that knowledge in the music and video production industries finally finding Audiometric testing as a contractor for WorkSafeBC for 8 years. David developed an interest in audiology during that time choosing to later spend a year in the Hearing Instrument Practitioner Program at McEwan University in Alberta and then graduating in 2019 after two years from the Douglas College Hearing Instrument Practitioner Program. His passion is helping others and as a Hearing Instrument Practitioner / Musician / Race Car Driver has dealt with his own hearing issues for many years. Its through this personal knowledge of the struggles that come with hearing loss that David has developed a great interest in helping others overcome their own personal hearing issues.


Beth Feltner, Au.D., RAUD

Clinician | Tri-Cities

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What is the most inspiring part of your job?


I enjoy improving people’s quality of life in whatever form that may take. I strive for all clients to achieve their goals for better communication and am always inspired when this happens successfully.

Beth is originally from the state of Kentucky in the US. She received her doctor of audiology degree from Gallaudet University in Washington, DC. Prior to moving to Canada, she worked at a multi-disciplinary non-profit providing audiology services for both adults and children.

Priyanka Jagtap MASLP, RHIP

Clinician | Kitsilano

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Sara Kim

Audiometric Technician | Mount Pleasant

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Matthew Day

Client Services Coordinator | Mount Pleasant

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What is your favourite thing about working at Wavefront Centre?


My favourite thing about working for the Wavefront Centre is simply knowing that my work, as part of the team, helps people. I’ve always wanted to have a job that has a clear positive impact in the lives of the people around me and I hope I can continue to do this type of work for a very long time. 

Born and raised in several cities in the Lower Mainland I’ve always been interested in art and subcultures. I’ve tried my hand as a skateboarder, a graphic designer, a carpenter, a photographer, and even a forklift operator. After my time at the Wavefront Centre I hope to become an ASL interpreter and hopefully will be able to work with the Centre in that capacity.

Marina Estrella

Client Services Coordinator | Mount Pleasant

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Connor Stewart

Client Services Coordinator | Mount Pleasant

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What is your favourite thing about working at Wavefront Centre?


Being able to share information for intended audiences in thought provoking ways, while ensuring the Deaf and Hard of Hearing community can obtain the resources they need to overcome barriers.

I was born deaf, and utilize two Cochlear Implants to hear. I look forward to fulfilling my role with the Wavefront Centre as a community organizer, as I believe in making a positive impact and helping others access information. Also, I am someone who is passionate about the environment and has a keen interest in maps. In my spare time you can find me hiking or cycling.

Jag Mavi

Client Services Coordinator | Tri-Cities

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Susan Krzanowski

Client Services Coordinator | Mount Pleasant

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Tess Pinkerton

Client Services Coordinator | Mount Pleasant

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What is your favourite thing about working at Wavefront Centre?




Yiwan Woo, M.Sc., Aud(C), RAUD, RHIP

Clinician | Tri-Cities

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What is the best vacation you’ve ever been on?



I started my audiology career in the East Kootenay, providing comprehensive hearing health care in remote areas of BC. A few years later I moved back home, striving to continue empowering those who come through the agency. When I am not in the clinic, I can be found on a yoga mat, behind a camera, or on a trail.

Accessible Communication Services

Rytch Newmiller, M.S.W.

Manager, Accessible Communication Services
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Cindy Haner

Staff Interpreter / Manager, Interpreter Training + Development

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What is the best vacation you’ve ever been on?


Kenya – Beyond beautiful and seeing so many of the animals in the wild was amazing

I became a Registered Sign Language Interpreter in 2006. I love the field and the people I work with and for.  In my spare time, my husband and I spend our time outdoors hiking the local mountains and kayaking.

Suzie Giroux

Staff Interpreter / Project Manager

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What is the most inspiring part of your job?


The most inspiring part of my job is to see the growth in awareness for providing accessible communication to the citizens of our province, our country, and our world. I am honoured to be a part of that access and to be able to contribute in the ways which I do. 

A graduate of the program of Sign Language Interpretation at Douglas College, I have been interpreting for 28 years. I hold a Bachelor of Arts and a Master of Arts in Leadership, as well as a Bachelor of Science in Sign Language Interpreting. I have a long history with Wavefront Centre for Accessible Communication, having done one of my practicum placements with the organization when I was in school. It is great to be now working at a place that feels so much like home and with a community and coworkers who feel like family.

Amanda Edwards, RSLI, B.A.

Staff Interpreter

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What is your favourite thing about working at Wavefront Centre?


In my role, I have the opportunity to work with a wide variety of amazing people, and I also get to explore the many areas of this beautiful city.

I graduated from Douglas College and have been an interpreter for almost 10 years, working in BC, Alberta and Manitoba. And when I am not working, I am usually spending time with my family and friends, out walking with my dog, or reading a book.

Serah Saber

Booking Coordinator

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Community Outreach Services

Tammy Gray

Manager, Community Outreach Services

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What is your favourite food?


Anything potatoes except sweet potatoes

I am a strong supporter of seniors and Deaf-Blind persons in our shared community and honoured to be their ally. At Wavefront Centre, I feel empowered by working with Deaf and Deaf-blind seniors to improve their lives. I am proudly Deaf and use American Sign Language.

Janno Lim

Program Officer + Liaison

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What is the best vacation you’ve ever been on?


Last 2018, I went to the Netherlands with my hard-of-hearing friends to attend the international summer camp for the deaf and hard-of-hearing young adults ages 18 to 35. It was an amazing, memorable experience learning about the deaf and hard-of-hearing international community and making new friends from around the world.

I was born profoundly deaf and I got my cochlear implant on my right ear when I was three years old. I grew up in the Philippines and I moved to Canada when I started university ten years ago. I have worked and volunteered in various fields, ranging from retail logistics to youth community service. One of my most exciting experiences was teaching the deaf and hard-of-hearing children. My vision is to create an inclusive community that is accessible for everyone. During my free time, I enjoy learning languages including American Sign Language (ASL), cooking new recipes, swimming and relaxing on the beach during summer.


Joy Borgonia, B.A. Com.

Employment Placement Specialist

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What is the best vacation you’ve ever been on?


Petra and Wadi Rum, Jordan

I have an extensive background in disability management and rehabilitation and am passionate about helping people with disabilities. It has been a great and rewarding adventure!

At Wavefront Centre I assist hard of hearing clients find sustainable employment, as an Employment Placement Specialist. I am also hard of hearing and working with clients with same disability makes me feel that I am not alone. It is about courage, determination and overcoming challenges like adversity, stigma and prejudice. Outside of work and household chores, you can find me hiking, trekking mountains and running. I love the outdoors and I’m ready to beat Forrest Gump in running. Run Joy Run….


Olav Naas, P.Eng. (Non-Practising)

Employment Placement Specialist

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What is the most inspiring part of your job?


Teaching the people the proper steps to choosing a career.

Born and raised in Vancouver, I am an active volunteer in the Deaf Sports community, playing golf casually and travelling abroad with my wife, Alessandra. Before joining Wavefront Employment Services, as trained as a Civil Engineer, I worked as a CAD Designer with extensive experience in infrastructure works. Being a self-starter collaborating with the Outreach associates in a team environment, I excel in building professional relationships with the people seeking assistance in an employment search.

Darshan Kaur

Better at Home Program Coordinator

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If you could interview anyone (dead or alive) who it be, and why?


Helen Keller. Braving limitations, Helen devoted her life to uplifting humanity as an activist, teacher and author. If I could communicate with Helen, I would ask her about her mum, Katherine & teacher, Anne. Katherine wanted to educate her daughter and Anne did that well. These wonderful women transformed the Deaf and the DeafBlind world forever. 

Working with the Deaf community has been an enriching journey since the 1980s. After learning ASL, I volunteered with the Self Reliant Centre for the Deaf at the YMCA in Kuala Lumpur, Malaysia. Whenever I wasn’t working with the media, I spent my free time with my friends who were Deaf. This amazing experience took me to Cheju Island in South Korea – my first Hard of Hearing Camp and also hiking with the YMCA’s Seniors Deaf Club in the foothills of the Himalayas, in Nepal. The highlight of my volunteer experience was attending the Deaf Way II conference in Gallaudet University (GU) in 2002. The Malaysia delegation had the privilege to meet Dr. King Jordan, the first Deaf president of GU. And, working at Wavefront Centre I get to indulge in my passion daily, sign language! 🙂           


Ryan Ollis

DeafBlind TAPS Coordinator

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What is your favourite food?


Ice Cream & Pasta

I am Deaf and legally blind was born and raised in Vancouver, BC. I have a passion for running and I’ve been involved in the Deaflympics for track and field in Rome and also in the Pan American Games for the blind. Now, after several ankle injuries, I’ve decided to retire from running. 

I’ve  worked in a variety of settings, including as an American Sign Language (ASL) instructor.  I’ve also worked in the community as a support worker and peer support worker, promoting independence for people with developmental disabilities or supporting mental health.  At my job here at Wavefront Centre,  I get to use my passion for working in the DeafBlind field as the DeafBlind program coordinator in hopes of improving accessibility for the DeafBlind community. In my free time, I enjoy nature, meeting new people and socializing, watching movies and travelling whenever there is an opportunity.

Gillian Pettitt

Staff Interpreter/DeafBlind Intervenor

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Angelou Dalys

DeafBlind Intervenor

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What is your favourite thing about working at Wavefront Centre?


I love how friendly and welcoming everyone is!

Hi, my name is Angelou but most people call me Angel! I am currently studying ASL interpreting at Douglas College and working for Wavefront as a DeafBlind Intervenor.

Nadine Klassen


DeafBlind Intervenor




Communication Devices + Solutions

Porson Lee

Manager, CDP Sales + Solutions

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Community Research Program

Dr. Brenda Poon, PhD, MEd

Senior Research Fellow

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What is the best vacation you’ve ever been on?


Italy was fantastic – The food, wine, culture, people we met… can’t wait to go back!

I am a researcher who thrives when exploring ways to create knowledge that helps mobilize community action. I am curious by nature and very interested in ways to promote healthy communities! Drawing from my educational background in Deaf and Hard of Hearing Studies, and Population and Public Health, I’d like to explore ways that people and organizations build bridges and relationships with one another to collectively support healthier societies that are accessible to all. At Wavefront Centre, I’m so excited to be part of the development of its new research program and look forward to seeing it grow!

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