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COVID-19 update: Masks are now required inside all Wavefront Centre locations. People who cannot put on or remove a mask on their own are exempt. Learn more.

Wavefront Centre for Communication Accessibility

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RSVP for an upcoming webinar!

Webinars

Better At Home Program and Essential Services For Seniors 

This webinar offers you an information session about Wavefront Centre’s Better at Home (BH). BH program identifies isolated Deaf and Hard of Hearing Seniors in the Lower Mainland and provides them with volunteer outreach services at home. BH volunteers can be Deaf, Hard of Hearing or hearing. They provide companionship, home visits, transportation assistance, facilitated shopping trips, and other outings so that isolated seniors can remain connected to their communities.

Where: Virtual via Zoom. Internet access and computer/laptops/tablets/iPads required to participate. 

Accessibility: ASL interpreting for ASL Group. Closed captioning for Hard of Hearing Group.

Presenters: 

  • Marco Chiaramonte, Acting Head of Counselling, Wavefront Centre for Communication Accessibility
  • Darshan Kaur, Seniors Client & Volunteer Outreach Liaison, Wavefront Centre for Communication Accessibility

June 16, 2021 | 7:00 PM – 8:30 PM PST 

RSVP HERE


Canada VRS Information Session for Deaf Seniors (ASL Group Only)

JUNE 17, 2021 | 10:00 AM – 11:30 AM PST | 1:00 PM – 2:30 PM EST

This webinar offers you an information session titled “New App” that will discuss various topics: How to download the app, how to register the VRS number, make a call demo and features. 

Where: Virtual via Zoom. Internet access and computer/laptops/tablets/iPads required to participate. 

Cost: Free

Accessibility: ASL interpreting for ASL Group.

Contact: If you have any questions regarding these sessions, please contact jo-anne@cav-acs.ca.

RSVP HERE


On a dark green background, the title says “Virtual Workshop”and “Employment Workshops” in white, followed by “6 Sessions by Employment Placement Specialists” in white underneath. Beneath is a yellow calendar graphic beside “May 31 - June 9”. Below is “Register At” and “www.wavefrontcentre.ca/webinar” inside a round shaped oval. Above the footer is a graphic of two men and three women sitting on chairs and discussing. The footer shows the Wavefront Centre logo.

Virtual Employment Workshop

There will be 6 sessions covered throughout the week our Employment Placement Specialists, including disability management & disclosure in the workplace, networking, guide to creating professional LinkedIn profiles, interview skills and Zoom etiquette, resume and cover letter writing, and ageism. You don’t want to miss this!

Where: Virtual via Zoom. Internet access and computer/laptops/tablets/iPads required to participate. 

**Computers/laptops recommended and will provide best viewing experience.

Cost: Free

Accessibility: ASL interpreting for ASL Group. Closed captioning for Hard of Hearing Group.

Contact: If you have any questions regarding these sessions, please contact Rytch Newmiller at rytch.newmiller@wavefrontcentre.ca; Joy Borgonia, at joy.borgonia@wavefrontcentre.ca, or Janno Lim at janno.lim@wavefrontcentre.ca or give us a call at 604.736.7391 (voice); 587.818.6701 (VRS); 604-736-2527 (TTY).

Watch this in ASL

Learn more and RSVP from the links below:

May 31st, 2021 – Disability Management & Disclosure in the Workplace

Learn how to manage your disability (hearing loss/deafness) in the workplace.  You will learn how to inform and educate your employers (on the job or during the interview) about how to work with your hearing loss/deafness.

  • 9:30 am – 12:00 pm (ASL Group) 

Registration:  https://zoom.us/meeting/register/tJctduGurz8rHNXfuea4L01PieXcewz5sMEi 

  • 1:30 – 4:00 pm (Hard of Hearing Group) 

Registration: https://zoom.us/meeting/register/tJYscuqspjkuH9Eqb8Rhi4Zu1_kA4xDxmHJ5 

 

June 1st, 2021 – Networking and Self-Marketing

Discuss the importance of networking and how to do it. Learn about adopting the right mindset and using different methods to “sell” yourself to employers. 

  • 9:30 am – 12:00 pm (ASL Group)

Registration:  https://zoom.us/meeting/register/tJIkc-iorDovGdCRGIz5UGkxecGHSuNXkqrG 

  • 1:30 – 4:00 pm (Hard of Hearing Group)

Registration: https://zoom.us/meeting/register/tJElce-spzgjGt0CNmljqgaLwUdPZrMfeMk8 

 

June 3rd, 2021 – Guide to Creating a Professional LinkedIn Profile

Learn how to create a professional LinkedIn profile.

  • 9:30 am – 12:00 pm (ASL Group)

Registration:  https://zoom.us/meeting/register/tJIkce2srTMsGtaT2875Gu8HgIlQ-snR8BzE 

  • 1:30 – 4:00 pm (Hard of Hearing Group)

Registration: https://zoom.us/meeting/register/tJAldO6srDgoHtwphMRjXZwmZuzv8QOv_VcZ 

 

June4th, 2021 – Interview Skills & Zoom Etiquette

Learn how to interact with the interviewer and to articulate your thoughts.  How to ace a job interview.  Zoom Etiquette Rules you need to know before virtual interviews. 

  • 9:30 am – 12:00 pm (ASL Group)

Registration: https://zoom.us/meeting/register/tJwkdu-gqz8uHdY8EhbRIcPektNKLKO9v6Uh   

  • 1:30 – 4:00 pm (Hard of Hearing Group)

Registration: https://zoom.us/meeting/register/tJMqfuuvqDgvEtAi7sTcLzHW27RvTDiRDcan 

 

June 7th, 2021 – Resume & Cover Letter Writing

Learn the effective techniques and styles of resume writing and provide knowledge and skills on how to prepare effective cover letters. 

  • 9:30 am – 12:00 pm (ASL Group)

Registration:  https://zoom.us/meeting/register/tJMtdOusqDwjEtUz9uzBEnYlquGTg0fux3Ez 

  • 1:30 – 4:00 pm (Hard of Hearing Group)

Registration: https://zoom.us/meeting/register/tJUtceqrrDsvGdzU_5wZfcUtQ8iwSM4rxHZS

 

June 9th, 2021 – Ageism

Learn how to combat ageism in your job search and at your workplace.

  • 9:30 am – 12:00 pm (ASL Group)

Registration:  https://zoom.us/meeting/register/tJAtduCvqDwuH9drW8G6bcuoNZwML47NKPCv 

  • 1:30 – 4:00 pm (Hard of Hearing Group)

Registration: https://zoom.us/meeting/register/tJYvf–tqz0tGtQVGB5UdVequEq8VVjGf-mb 

 

Past Webinars

Impacts of COVID-19 on Communication Accessibility for Adults with Hearing Loss

Earlier this year, the Canadian Hard of Hearing Association and Wavefront Centre for Communication Accessibility partnered together to conduct a survey to collect information on the impact the pandemic has had on the daily lives of people who experience hearing loss and deafness. We received close to 700 responses within the time period of when the survey was available.

The principal investigators, Dr. Brenda Poon and Dr. Lorienne Jenstad, will present the survey findings. They will discuss key findings related to communication accessibility in our day-to-day lives, such as demand for universal captioning, the impacts of masks, ways to promote clearer communication, and the accessibility of obtaining information from the government. Click here to RSVP for this exciting webinar

Accessibility: Captioning and American Sign Language

Presenters: Dr. Brenda Poon, Dr. Lorienne Jenstad

MAY 19, 2021 | 10:30 AM – 11:30 AM PST | 1:30 PM – 2:30 PM EST

RSVP HERE


Impact of COVID-19 on Seniors with Hearing Loss

Over the past 14 months, we have been living through a global pandemic; this pandemic has impacted populations differently, especially seniors and those who are most vulnerable, including people with disabilities. This webinar will discuss the impact of the pandemic on seniors and people living with hearing loss and how steps have been taken to reduce the impact on Deaf and Hard of Hearing communities during these times. Click here to RSVP for this exciting webinar!

Accessibility: Captioning and American Sign Language

Presenters: Isobel Mackenzie, Dr. Ruth Warick, Henry Lam, Christopher T. Sutton

MAY 6, 2021 | 11 AM – 12 PM PST 

RSVP HERE

Learn more about the speakers

ISOBEL MACKENZIE

Ms. Isobel Mackenzie – Isobel Mackenzie has over 20 years’ experience working with seniors in home care, licensed care, community services and volunteer services. Isobel led B.C.’s largest not-for-profit agency, serving over 6,000 seniors annually. In this work, Isobel led the implementation of a new model of dementia care that has become a national best practice, and led the first safety accreditation for homecare workers, among many other accomplishments. Isobel has been widely recognized for her work and was named B.C. CEO of the Year for the not-for-profit sector and nominated as a Provincial Health Care Hero.

Prior to her appointment as the Seniors Advocate, Isobel served on a number of national and provincial boards and commissions, including the BC Medical Services Commission, the Canadian Homecare Association, BC Care Providers, BC Care Aide and Community Health Worker Registry, and the Capital Regional District Housing Corporation. Isobel also served on the University of Victoria’s Board of Governors.

Isobel received both her undergraduate and graduate degrees from the University of Victoria and has a Certificate in Health Care Leadership from the University of Toronto.

DR. RUTH WARICK

Dr. Ruth Warick is a founding member of the Canadian Hard of Hearing Association, a former national president and a former President of the CHHA Vancouver Branch. She currently serves as President for the BC Chapter of CHHA. She is also president of the International Federation of Hard of Hearing Persons and First Vice-President of the International Disability Alliance, a network of international disability organizations and interfaces with the United Nations in Geneva, New York and around the world. Ruth is a past president of the Western Institute of the Deaf and Hard of Hearing and the BC Family Hearing Resource Society.

Ruth was born hard of hearing and received her first hearing aid at age 11 although her significant hearing loss warranted earlier intervention. She is passionate about accessibility, awareness, education, and inclusion for persons with hearing loss.

Ruth was employed for over 25 years at The University of British Columbia, working as an Advisor on accessibility for students, faculty and staff of all types of disabilities. She edited the IFHOH publication on Realities Facing Hard of Hearing Learners in Nepal and Uganda (2020) and wrote Voices Unheard: The Academic and Social Experiences of University Students who are Hard of Hearing (2003) for her doctoral dissertation.

Along with Marilyn Dahl, she was instrumental in developing the CHHA-BC On-Line Mentoring Program for hard of hearing persons, which has now become a national program. She was also the lead author for the CHHA BC’s Hearing Access Healthcare Project and has organized numerous educational sessions including about the World Health Organization’s first World Report on Hearing. She is a founding and steering committee member of the WHO World Hearing Forum.

HENRY LAM

Henry Lam is a Registered Audiologist who has worked at the Wavefront Centre for Communication Accessibility since 2004. He has been the Interim Department Head of Audiology for over 2.5 years. Over his career, he has worked for the two largest non-profit agencies in Canada that serve the Deaf and Hard-of-Hearing communities in Ontario and in B.C.

Henry believes in educating people on the effects of hearing loss and better communication strategies. He has run the Better Communication with Hearing Loss classes at the Wavefront Centre for Communication Accessibility for over 17 years. He also done constant community education to various groups across Metro Vancouver.

Henry has a Master’s of Science in Audiology from the School of Audiology and Speech Sciences at the University of British Columbia. Henry has committed to ongoing education to the university. He served as a clinical instructor starting in 2006. Then he received the title of Clinical Assistant Professor in 2019. His service to the university has included teaching courses and overseeing clinical externships. Henry was the recipient of the Noelle Lamb Award for Clinical Education in Audiology from School of Audiology and Speech Sciences in 2012.

CHRISTOPHER T. SUTTON

Christopher holds a Bachelor of Arts in Political Science from Gallaudet University, and a Master of Business Administration from the Ivey Business School at the University of Western Ontario, in addition to a number of professional certifications.

Christopher is a sought-after expert in issues related to accessibility, diversity and inclusion, and sits on several committees nationally and provincially.  As a member and founder of various consumer/industry working groups, Christopher has been successful in enhancing accessibility and inclusion for a broad range of audiences. In 2019, Christopher appeared before three parliamentary committees to advocate for the passage of Bill C-81: An Accessible Canada Act.

Christopher was born with a profound hearing loss and grew up using hearing aids; in 2008, to expand his communication options, he underwent surgery to obtain a cochlear implant. In his free time, Christopher volunteers with charities, mentors young adults, and assists smaller organizations with developing social enterprises.

Christopher was born in St. John’s, Newfoundland & Labrador and has lived in Washington, DC, Toronto and Ottawa, Ontario, before moving to Vancouver, BC in March 2020.

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