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Our Hearing Clinics will be closed on Wednesday October 27, 2021 from 12 noon until October 28th, 2021 for staff development. Please call 604-736-7391 or email if you require any assistance.

COVID-19 update: Masks are required inside all Wavefront Centre locations. People who cannot put on or remove a mask on their own are exempt. Learn more.

Wavefront Centre for Communication Accessibility

Dark green background illustration. To the left inside a rounded frame is a photo of a group of people signing. To the right in capital letters it says "Disability Employment Awareness Month" and "#DEAM2021".

October 2021

National Disability Employment Awareness Month

National Disability Employment Awareness Month

National Disability Employment Awareness Month is an annual awareness campaign that takes place each October. This is an opportunity to recognize the contributions and celebrate people with disabilities in the workforce and many different inclusive employers/companies.   

To help building inclusive working environments, our community outreach team provides many services to both employers and job seekers. We have a job resource centre which gives you the access to computers and workstation to work on your resume, job search and access to employment counsellors to assist with interview preparation and job readiness.  

Our team is committed to providing employment-related programs and services based on needs identified by the communities we serve. Our experienced Employment Counsellors are Certified Career Development Practitioners (CCDP) who specialize in providing individualized client-centred services to assist job seekers and employers. 

Learn more about Employment Counselling
Learn more about the Hearing Clinic


A dark green and yellow background illustration. To the left is a round chat bubble, inside which is a photo of a group of people signing. Accompanying text: Webinar. Disability Employment Awareness Month. 1:00-2:30 PM PST | OCT 28. #DEAM2021.

On October 28, join our Employment Placement Specialists to learn all about how the Community Outreach Services offered at Wavefront Centre breaks down barriers and the success stories from our clients and employers as we celebrate National Disability Employment Awareness Month. 

Click here to RSVP for the webinar. 

Our Community

This month we are celebrating stories of perseverance and success throughout our community. Wavefront Centre is proud to play a part in uplifting and supporting these inspiring individuals:

Valerie Harrison – Community Outreach Services and Audiology client at Wavefront Centre

“It was a pleasure to participate in a project that will assist in public awareness about the fantastic work that Wavefront does to meet challenges and enrich the lives of the hard of hearing and deaf in BC.  
As a recipient of the Lend an Ear Program, I am so very grateful for friendly, expert advice, care and technical solution for my hearing loss. My life is much fuller for the ability Wavefront provided me to engage with people again.

Heidi – Community Outreach Services and Audiology client at Wavefront Centre

“I came to Wavefront Centre severely marginalized. I was diagnosed with a 50% hearing loss, knew no ASL, had no hearing aids, and was underemployed. Joy Borgonia, Employment Placement Specialist & Counselling Team Assistant, was the first person I saw, and she helped me get funding for my hearing aids. She validated me and made me feel safe. 

She helped me through all the administrative hoops of applying for Work BC for hearing aids. She then took me under her wing for one year after I got my hearing aids to check on me because I needed the support and guidance.

Sandra Baker, Registered Audiologist & Hearing Instrument Practitioner, was the first person who explained how my ears worked. Sandra told me about the hearing aid technology and how it worked so that I could understand.

I cried when I heard my breathing for the first time. She helped me navigate social stimulation and accessibility issues.

My work started picking up. I went from being severely underemployed to employed. My anxiety is less, and my depression is less to the point that I don’t think I have it anymore.”

Paul Lauener – Community Outreach Services client at Wavefront Centre, business owner of Beverly’s The Spa on 4th

“At Beverly’s the Spa on 4th, we have a suitable job for someone who is Hard of Hearing as a Spa Attendant. The spa attendant is responsible for the upkeep of the appearance of the spa environment and includes doing laundry, collecting glasses and towels from change room areas, cleaning counters if necessary, etc.

Luana started working at the spa in August of this year and is perfectly suited for her role. We have no real challenges in communicating with her as her hearing aids work very well. We try to stand facing her so that we are communicating as clearly as possible. Sadly, the masks don’t work in our favour for this. Luana is also very good at saying “just so I am sure about what you are asking” to clarify what we have asked.

As a team, we use an application called Slack where we can communicate as a group or directly to each other. We find this to be an excellent communication tool.”

We all benefit from a society and an economy without barriers to inclusion. When persons with disabilities can participate in all aspects of society, including accessing employment, resources and services, it enriches Canada’s economy. 

Sensitivity Training Workshops 

A dark and light blue background illustration. Top right corner shows the Wavefront Centre logo. Accompanying text: Sensitivity Training Workshop. Presented by: Employment Counselling Department. Wavefront Centre for Communication Accessibility.

Deaf and Hard of Hearing individuals continue to face daily challenges and contend with issues of exclusion in employment, education and social settings due to communication barriers.  

The Sensitivity Training Workshops at Wavefront Centre is developed to bridge Deaf and hearing cultures that promote increased communication accessibility and inclusion in the workplace. Sensitivity Training provides the tools and strategies that will allow employers to increase communication accessibility, inclusive and diverse participation and become a leader as a disability confident workplace that promotes better outcomes. 

Click here to book an appointment with one of our Employment Placement Specialists and Counsellors.  


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