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Accessible Communication Services | Wavefront Centre

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Our Community

Accessible Communication Services strives to support community members to make sure that they have access to communication.


We believe that everybody deserves equitable communication and to feel understood and heard. We provide technology support, translation of documents, yearly interpreted tax preparation and more. We take care to make sure our information is easy to see and understand by having the information in American Sign Language (ASL) and in English.

Accessible Communication Services helps its community grow however at the same time the community also helps Accessible Communication Services grow. We are adding services to better suit what the community needs, document the successes, open and hold space for difficult conversations. We hear and include responses from the community. We continue to grow by remaining open to feedback and based on this feedback we strive to make improvements to accommodate our communities better and enhance our services.


Accessible Communication Services Team

Rytch Newmiller, M.S.W.

Manager, Accessible Communication Services
Contact Rytch


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What is your favourite food?


Ahi Tuna Poke

 I have worked in many Deaf and Hard of Hearing non-profit organizations over the course of 27 years and I had the pleasure of beginning my work at Wavefront Centre in 2008. I later left for Alberta to complete my Masters in Social Work at University of Calgary.  In 2020, I returned to Wavefront Centre to join the Counselling Services team. I am pleased to be living back in Vancouver with my partner; we love to travel around the world and being with our family of 4 kids and 2500 indigenous relatives from Bella Bella, B.C.. I am well known in the Deaf community and I’m always available to volunteer and have been for 31 years. It’s good to be back at Wavefront Centre to continue to serve Deaf and hard of hearing individuals to thrive and succeed with communication accessibility.

Cindy Haner

Staff Interpreter / Manager, Interpreter Training + Development

Contact Cindy


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What is the best vacation you’ve ever been on?


Kenya – Beyond beautiful and seeing so many of the animals in the wild was amazing

I became a Registered Sign Language Interpreter in 2006. I love the field and the people I work with and for.  In my spare time, my husband and I spend our time outdoors hiking the local mountains and kayaking.

Suzie Giroux

Staff Interpreter / Project Manager

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What is the most inspiring part of your job?


The most inspiring part of my job is to see the growth in awareness for providing accessible communication to the citizens of our province, our country, and our world. I am honoured to be a part of that access and to be able to contribute in the ways which I do. 

A graduate of the program of Sign Language Interpretation at Douglas College, I have been interpreting for 28 years. I hold a Bachelor of Arts and a Master of Arts in Leadership, as well as a Bachelor of Science in Sign Language Interpreting. I have a long history with Wavefront Centre for Accessible Communication, having done one of my practicum placements with the organization when I was in school. It is great to be now working at a place that feels so much like home and with a community and coworkers who feel like family.

Chandler Baer

Booking Coordinator

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What is the most inspiring part of your job?


I am able to make the difference in my own community.

I was born Deaf and I am Bilingual – American Sign Language is my native language. I was raised in California and I moved to Vancouver more than a year ago. Outside of this office you will be seeing me cruising on my skateboard with my film camera.

Amanda Edwards, RSLI, B.A.

Staff Interpreter

Contact Amanda


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What is your favourite thing about working at Wavefront Centre?


In my role, I have the opportunity to work with a wide variety of amazing people, and I also get to explore the many areas of this beautiful city.

I graduated from Douglas College and have been an interpreter for almost 10 years, working in BC, Alberta and Manitoba. And when I am not working, I am usually spending time with my family and friends, out walking with my dog, or reading a book.

Wavefront Centre for Communication Accessibility is the operating name for Western Institute for the Deaf and Hard of Hearing, a registered charitable organization.
Charitable Registration Number #108200098RR0001

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