Instant communication, inclusive experiences

Connect instantly with a professional ASL interpreter to support communication between staff, customers, employees, and visitors.

  • No scheduling required
  • Connect in seconds
  • Works on any device

Clear communication is essential for delivering quality service, supporting employees, and building trust.

Who uses Access ASL?

Employers

Supports employees

Customer Service

Communicate with customers

Public Services

Municipal counters

Healthcare

Pharmacies & check-in

Access ASL supports communication anywhere spoken and signed language meet. In workplaces, service counters, classrooms, healthcare settings, community spaces, and so much more.

Why communication accessibility matters

Better Service

Clear conversations improve customer experience.

Inclusive Workplaces

Support Deaf employees and colleagues.

Legal & Accessibility Compliance

Comply with Accessible Canada Act commitments.

Expand Your Reach

Serve more customers and communities.

How Access ASL works

  1. A conversation begins
    A Deaf customer, employee, or visitor needs to communicate.
  2. Tap to connect
    Staff open the secure platform and select ASL interpreting.
  3. Interpreter joins in seconds
    A professional interpreter appears on screen within seconds.
  4. Communicate naturally
    The interpreter facilitates the conversation in real time.

Flexible plans

Access ASL offers flexible subscription plans designed for organizations of all sizes.

 

  • Monthly access plans
  • Usage-based options
  • Pilot partnerships available

Ready to make communication accessible?

Discover how Access ASL can support your organization. Book a demo to see it in action and explore a pilot partnership.

Contact:
access.services@wavefrontcentre.ca

FAQ

How quickly does an interpreter connect?
Most sessions connect within seconds.

Do we need special equipment?
No. Access ASL works on smartphones, tablets, or computers.

Is this only for emergencies?
No. It can support everyday service interactions.

What languages are supported?
ASL interpreting is currently available.

Contact Us About Access ASL

Request A Callback 

Have questions or need support?

Fill out the form, and our team will be in touch.

Prefer to call? Reach us at:
Mount Pleasant: 604-736-7391
Kitsilano: 778-329-0870
Tri-Cities: 604-942-7397

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Your Name*

Read more on Wavefront Centre's blog

A triptych of outdoor festivals: left, a large audience at a vibrant forest amphitheater; middle, "Bard on the Beach" entrance with flags; right, music fans in hats at a lively open-air concert.

Wavefront Centre helps make Vancouver’s summer arts season more accessible

Discover how Wavefront Centre is improving audio accessibility at Bard on the Beach, Theatre Under...
Cyclists ride along a park path at sunset, near a tranquil lake. People relax on benches and the grass, enjoying the serene, vibrant view.

Summer hearing aid care tips

Keep your hearing aids working their best this summer. Learn how to protect them from...
Two people are seen from behind, one holding a smartphone showing a live video of a sign language interpreter, the other holding a clipboard with notes. The image captures a moment from a Wavefront Centre and Holiday Inn Express Metrotown field test of Virtual On-Demand Interpreting, enabling real-time communication between Deaf and hearing individuals without advance booking of an interpreter.

Access unlocked: How Virtual On-Demand Interpreting is transforming communication in hospitality

Wavefront Centre for Communication Accessibility and the Holiday Inn Express Metrotown recently partnered on a...