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Our Fairview location will be closed from September 12 to 19 for repairs and reopen on September 20 for regular business hours. Learn more.

Our Tri-Cities location will be closed on Saturdays from July 23, 2022 onwards until further notice. Learn more.

COVID-19 update: Masks are still required inside all public indoor settings of Wavefront Centre locations. Learn more.

Wavefront Hearing Clinic

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Our Clinic

About Us

Our expert team of Registered Audiologists/Hearing Instrument Practitioners have a long history of providing excellence in hearing health care.

About Us

Our philosophy is to work with each individual to develop a personalized hearing rehabilitation program that best fits your hearing needs, lifestyle, support network, and budget. We believe in a no-pressure approach because the decision to purchase hearing aids is deeply personal to each person’s circumstances.

Our Hearing Aid Clinics fit all brands of hearing aids, do not give preferential treatment to any particular hearing aid brand, and operate independently from hearing aid manufacturers. We also believe that the use of a hearing aid is only one part of the process to helping you better cope with your hearing loss. Our clinicians will also work with you to discuss strategies to better manage your hearing loss, and encourage you to enroll in aural rehabilitation speech reading classes. Wavefront Centre offers free monthly classes to our clients who obtain a hearing aid from us.

We also serve all clients including clients from:

  • WorkSafeBC
  • Veterans Affairs Canada
  • Ministry of Social Development and Poverty Reduction
  • Inter-Tribal Health Authority
  • Non-Insured Health Benefits for First Nations
  • Private extended health coverage
Mount Pleasant Clinic

Hugh McCormack, RAUD

Director, Clinical Operations + Social Enterprise

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Hugh McCormack, RAUD obtained his master’s degree in Audiology from Queen Margaret University, Edinburgh, and his bachelor’s degree in Media Technology from the University of Limerick. Hugh also holds a Certificate in Business Studies from Cork Institute of Technology. Upon completion of his MSc, Hugh worked as a Clinical Audiologist with the NHS in Edinburgh before joining the Auditory Implant Centre in Belfast where he specialized in cochlear implants and bone conduction devices. In 2018 Hugh moved to Vancouver and joined Cochlear as the Clinical Territory Manager for Western Canada. In this role Hugh provided training and support to Audiologists and Surgeons as well as developed and implemented sales plans and strategies for the territory. Hugh was born in Ireland and has worked in Audiology in the UK, USA, and Canada. 

Susan Flynn, M.Sc., RAUD, RHIP

Manager, Clinical Operations + Training

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What is the most inspiring part of your job?

 

I’ve been working in customer service since I was 16 years old so I’m very passionate about providing outstanding service to our clients. I love troubleshooting technology and nothing gives me more satisfaction than solving problems and seeing a happy client walk out the door.


Susan graduated with a Masters of Science in Audiology from the University of British Columbia in 2012. After graduating, Susan worked in a private practice hearing clinic in North Vancouver. In 2016, Susan joined the hearing aid manufacturer GN ReSound as their Field Training Audiologist where she gained extensive knowledge in hearing aid technology, troubleshooting and training. Susan resides in Vancouver with her husband. When she’s not at work you can find her swimming at Jericho Beach or cycling around Stanley Park.

 

Maxine Dominelli

Manager, Clinical Operations + Administration

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What is the best vacation you’ve ever been on?

 

Camping – Green Lake, Beautiful B.C.


I LOVE to Camp, especially off the grid – the less modern technology, the better.

I grew up with a profound hearing loss – my daughter was 21 years old when I heard her voice for the first time with the aid of a Cochlear implant. Since then, I love to be in nature and listen to the sounds of water, birds chirping and raindrops falling. Time away from technology leaves me refreshed, rejuvenated and grateful for the gift of hearing. At Wavefront Centre, I’m fortunate to work with the Audiology Drop-in Program. I clean hearing aids, troubleshoot and do minor repairs. I love client work and find myself inspired each day by clients’ stories of living with hearing loss.

Hanna Smith, M.Sc., Aud(C), RAUD, RHIP

Clinician | Mount Pleasant

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What is your favourite food?

 

Impossible question! I love food and am notoriously NOT a picky eater, which I credit to my time living in a dorm room.


I grew up in Edmonton, Alberta but am proud to call myself a Vancouverite since moving to this beautiful city in 2010. The best part of my job as an audiologist is when clients and their families tell me how much better they can communicate after coming to Wavefront. I enjoy getting to know people from all walks of life and hearing their stories – I look forward to meeting you too!

Goska Macior-Headrick, M.Sc., Aud(C), RAUD, RHIP

Clinician | Mount Pleasant

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What is the best vacation you’ve ever been on?

 

Camping in Iceland


I graduated from the program of Audiology and Speech Sciences at the University of British Columbia in 2011. I worked at BC children’s hospital and Miracle Ear Canada for 7 years prior to joining the Wavefront Centre in 2018.

 

I am certified in Tinnitus Retraining Therapy and have been providing treatment for tinnitus and decreased sound tolerance.

 

As a Clinical Instructor with UBC School of Audiology and Speech Sciences, I provide training to audiology students.

 

Outside of work, I enjoy reading on diverse subjects, birding, and doing outdoor sports.

Randi Fraser, M.Cl.Sc., RAUD, RHIP

Clinician | Mount Pleasant

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What is your favourite thing about working at Wavefront Centre?

 

Working with such an amazing and collaborative team!


I grew up on the east coast in Nova Scotia and graduated from the audiology program at the University of Western Ontario in 2020. After graduation I made my way to the west coast. I am thrilled to be a part of Wavefront and to help people reach their communication goals. When I am not working, you can find me on the ski slopes or exploring new hikes that Vancouver has to offer!

Nina Perisic, M.Sc., Aud(C), RAUD, RHIP

Clinician | Mount Pleasant

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What is your favourite thing about working at Wavefront Centre?

 

Having the chance to work with such great people! All of the staff at Wavefront inspire me everyday to be the best clinician I can be.


I was born in Croatia and moved with my parents to Canada when I was five years old. Growing up, I would spend most of the year on Vancouver Island, going to school and enjoying all the beauty of the West Coast, and in the summer, I would go back to Croatia to spend time on the Adriatic coast and enjoy quality time with my extended family. I was truly lucky to have the best of both worlds. Clinically, I believe in a patient-centered and collaborative hearing healthcare model and I enjoy helping my patients achieve all their hearing health goals.

Ellie Fedec, M.Sc., RAUD

Clinician | Quebec Street

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What is your favourite thing about working at Wavefront Centre?

 

Getting the opportunity to work with other clinicians! I get to learn from my colleagues which helps me grow as a clinician.


I grew up in Saskatchewan and made my way to B.C. in 2016. I graduated from the UBC audiology program in 2022. One of my goals as an audiologist is to help others maintain their social relationships through communication. I am lucky to be starting my career at Wavefront Centre and work with an amazing team. Outside of work, I spend my time at the beach or trying new hikes.

Nick Grundmann, M.Sc., RAUD

Clinician | Mount Pleasant

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What is your favourite thing about working at Wavefront Centre?

 

Having the chance to work with such a great team of talented people!


I grew up in Victoria, BC but moved to Vancouver shortly after obtaining undergraduate degree from the University of Victoria. After working for a few years I decided to go back to school and pursue a career in audiology. I joined The Wavefront Centre after graduating from the UBC School of Audiology and Speech Sciences program in 2022. Outside of work I enjoy spending time with family and friends doing anything active!

Sara Kim

Audiometric Technician | Mount Pleasant

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Melody Sawad

Client Services Coordinator | Mount Pleasant

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Janel Watson

Client Services Coordinator | Mount Pleasant

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Marina Estrella

Client Services Coordinator | Mount Pleasant

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David Chamberlain

Client Services Coordinator | Mount Pleasant

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What is your favourite thing about working at Wavefront Centre?

 

Working with my colleagues and I like that I feel useful when I’m working.


I just moved to Vancouver from Winnipeg after finishing university. I studied political science with a major in psychology. I love reading, playing football–favourite team is Chelsea in the premier league– and painting. I’m also learning to play instruments starting with the recorder.

Willow Clinic

Siana Lai, M.Sc., Aud, RAUD, RHIP

Clinician | Fairview

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What is your favourite thing about working at Wavefront Centre?

 

My favourite thing about working for Wavefront is the patient centered model that is championed by all the clinicians and the collaborative working space that everyone fosters!


I am a West Coast girl at heart being born and raised in Vancouver; and after a short stint on the East Coast at The University of Western Ontario where I graduated with my masters in audiology I returned home to start my career as an audiologist. I am so excited to be working at Wavefront to help my clients achieve their communication goals. When I am not in clinic you can find me hiking in the summer and skiing in the winter!

 

Tri-Cities Clinic

David Brooks, RHIP

Clinician | Tri-Cities

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What is your favourite thing about working at Wavefront Centre?

 

I enjoy the diversity of clients and the additional challenges and learning that come from that client enhanced client interaction.


David studied Advanced Sound/Video engineering from 1989 to 1992. Spending many years applying that knowledge in the music and video production industries finally finding Audiometric testing as a contractor for WorkSafeBC for 8 years. David developed an interest in audiology during that time choosing to later spend a year in the Hearing Instrument Practitioner Program at McEwan University in Alberta and then graduating in 2019 after two years from the Douglas College Hearing Instrument Practitioner Program. His passion is helping others and as a Hearing Instrument Practitioner / Musician / Race Car Driver has dealt with his own hearing issues for many years. Its through this personal knowledge of the struggles that come with hearing loss that David has developed a great interest in helping others overcome their own personal hearing issues.

 

Beth Feltner, Au.D., RAUD

Clinician | Tri-Cities

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What is the most inspiring part of your job?

 

I enjoy improving people’s quality of life in whatever form that may take. I strive for all clients to achieve their goals for better communication and am always inspired when this happens successfully.


Beth is originally from the state of Kentucky in the US. She received her doctor of audiology degree from Gallaudet University in Washington, DC. Prior to moving to Canada, she worked at a multi-disciplinary non-profit providing audiology services for both adults and children.

Jag Mavi

Client Services Coordinator | Tri-Cities

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Jeremy Chai

Saturday Client Services Coordinator | Tri-Cities

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What is your favourite thing about working at Wavefront Centre?

 

My favourite thing about working here is watching clients leave the clinic with a twinkle in their eyes and a bigger smile from when they first entered!


I am a student at UBC, an aspiring Audiologist and a learner of ASL. I grew up with an uncle who is Deaf and as a result, the community has always held a special place in my heart. Witnessing first hand the struggles he faced as a Deaf individual has inspired me to pursue a career in Audiology. Presently, you can find me at UBC on the weekdays and at the front desk of our Tri-Cities clinic every Saturday. I look forward to seeing you at the clinic and if you sign, I hope to practice some ASL with you too!

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