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COVID-19 update: Masks are now required inside all Wavefront Centre locations. People who cannot put on or remove a mask on their own are exempt. Learn more.

Wavefront Centre for Communication Accessibility


National AccessAbility Week: May 31 – June 6

“National AccessAbility Week (NAAW) is a time when accessibility and inclusion are promoted across communities and workplaces, and a time to celebrate the contributions of Canadians with disabilities. It is also an opportunity to recognize the efforts of Canadians who are actively removing barriers and ensuring persons with disabilities have an equal chance to participate in all aspects of Canadian society.”

Visit the government of Canada website for more information and services.

Our Community

This week we are celebrating stories of perseverance and success throughout our community. Wavefront Centre is proud to play a part in uplifting and supporting these inspiring individuals:

Heidi – Employment Counselling and Audiology client at Wavefront Centre
“I came to Wavefront Centre severely marginalized. I was diagnosed with a 50% hearing loss, knew no ASL, had no hearing aids, and was underemployed. Joy Borgonia, Employment Placement Specialist & Counselling Team Assistant, was the first person I saw, and she helped me get funding for my hearing aids. She validated me and made me feel safe. 

She helped me through all the administrative hoops of applying for Work BC for hearing aids. She then took me under her wing for one year after I got my hearing aids to check on me because I needed the support and guidance.

Sandra Baker, Registered Audiologist & Hearing Instrument Practitioner, was the first person who explained how my ears worked. Sandra told me about the hearing aid technology and how it worked so that I could understand.

I cried when I heard my breathing for the first time. She helped me navigate social stimulation and accessibility issues.

My work started picking up. I went from being severely underemployed to employed. My anxiety is less, and my depression is less to the point that I don’t think I have it anymore.”

Learn more about Employment Counselling.
Learn more about the Hearing Clinic.


Wendy – Wavefront Centre client and recipient of a donated face shield.
“I’m delighted with the fit, the visibility, and the comfort of wearing the shield. For people like me with hearing aids and glasses, the ear bands that come with most masks are too much on the ears, so this face shield is a great solution.

Plus, there’s visibility for lip-reading. The shield is long enough for me to feel comfortable that anyone sneezing around me will not transmit anything to me. So I’m more comfortable grocery shopping and will likely wear the shield as long as health authorities recommend restricted social distancing.

I’m very appreciative and thankful that Wavefront introduced this initiative!”

Click here to purchase a face shield from Tinkerine.
If you are in need of a face shield but are unable to purchase one, please contact us:


Grace – Employment Counselling Client
“I am grateful to Joy Borgonia, an employment counsellor who helped and facilitated my entry to Kitsilano Neighborhood House. Joy is very friendly and patient with me. She is dedicated, and took her valuable time to accompany me to walk to Kitsilano Neighborhood, which was two blocks away from the former location of Wavefront Centre in Kitsilano. She helped me filled-up the application and introduced me to the Volunteer Coordinator. I wish Wavefront Centre staff all the best and success! “

Learn more about Employment Counselling.

Lend An Ear

We recognize that many individuals may not be financially able to purchase hearing aids. This is why as a charity, Wavefront Centre created our Lend An Ear Program.

Through donations of used hearing aids, government grants, and income from our hearing aid sales, Wavefront Centre offers a Lend An Ear Program which provides permanent loans of refurbished hearing aids for those who cannot afford new ones.

Watch below, to see how your donations can and have helped:
Learn more about our Lend An Ear Program.

AccessAbility Week Webinars Presented by SBBC

Small Business BC is hosting a variety of sessions webinars this week that offer ASL interpreting and captioning. To view a full list of sessions and to register, visit their website: